Light-O-Rama

Light-O-Rama One-on-One Training & Troubleshooting Sessions
Light-O-Rama offers numerous FREE training and support options for beginner setup to advanced use, including 70+ tutorial videos, nearly 800 pages of detailed software documentation, hardware manuals, live Zoom Room Q&A sessions, the Official Light-O-Rama Facebook Group, the Official Light-O-Rama Forums, and free support via the tickets submitted to the Help Desk.

To schedule a paid Training or Troubleshooting Session for one-on-one extra support or learning opportunities via phone call or remote computer access, please submit this form. We recommend selecting 1-2 topics for a 30 minute session, or up to 3 topics for a 60 minute session.

Submitting this form does not guarantee you a same-day training session. A Light-O-Rama expert will contact you within 2 business days to ask any clarifying questions, or to invite you to schedule a training on a date within 14 days of your request.

January 1 - August 31
M-F (9am-5pm Eastern): $45.00 / Half Hour
M-F (After 5pm Eastern): $60.00 / Half Hour
Weekends/Holidays: $75.00 / Half Hour


September 1 - December 31
M-F (9am-5pm Eastern): $60.00 / Half Hour
M-F (After 5pm Eastern): $75.00 / Half Hour
Weekends/Holidays: $90.00 / Half Hour


Disclaimer: These training sessions are not professional service consultations that will lead into custom layout design drawings/renderings, official installation documentation/directions based on a design, or custom sequencing services completed during or after a call. Troubleshooting and training support options may be limited or declined for requests involving previous set up by a Light-O-Rama Partner or other third parties. Training is not guaranteed for the use of 3rd party hardware or lights with Light-O-Rama software. Sessions are conducted in English only.
  1. 1You tell us
    Share what you need.
  2. 2We match you
    An eligible provider claims your request.
  3. 3Pick a time & confirm
    Choose a slot, confirm, done.

Please select when you are most available. This helps is pair you with a trainer that is available when you are.

All times shown in US/Eastern. Convert to your timezone

AvailableSometimesNot Available
Weekdays (09:00-17:00)
Weeknights (17:00-22:00)
Weekends (09:00-22:00)

I understand that this is not a same day Training request form and that it may take up to 2 business days for an LOR technician to respond to my request. After that initial response from an LOR technician, I understand I might be asked follow up questions first, then will be invited to schedule a session 1-14 days in the future if the LOR technician deems a session necessary. *

Refund policy set by Light-O-Rama (not Ordinatus): cancellations are handled individually, so please contact us to cancel.